Understanding Shipping In Transit Times

Understanding Shipping Times
 Please review the individual delivery company's website to understand their refund policies

Nothing can ship out on Saturday or Sunday or Holidays- We are closed
Nothing can ship out after 3:45pm EST Weekdays (some items earlier)
Please place your order by 3pm EST

Fixed Shipping cost: Packages with a fixed shipping cost are normally shipped with UPS (UPS SurePost) to your local post office and then delivered by your carrier to your mailbox or porch. Please note your order if you cannot receive packages from the post office. 

Shipping time guarantee: Deliveries effected by weather related storms do not qualify for a refund. All air shipments are consolidated to the carries shipping hub. Fedex = Memphis, UPS = Louisville. A major weather event in one area of the country could affect your delivery. If planes can't fly or land in certain areas because of weather which could be fog, ice, snow, tornado, hurricane for example your package may be delayed, these are called uncontrollable situations. 

NOTE: We have no way of telling any delivery driver where to leave the package such as "leave on back porch".  Also the delivery driver determines if a package is safe to leave without a signature. 

Electric Motor Warehouse is located in Flint, Michigan. We are open Monday through Friday until 4:30pm EST. We are closed for all major holidays (Good Friday, Memorial Day, 4th of July, Labor Day, Thanksgiving including Friday after Thanksgiving, Christmas including the day before Christmas.
UPS picks up our packages each day about 4 PM EST this means our cut off for shipping something out of our location is about 3:00pm EST.
Shipping cut off times for items shipped from Leeson, Bison, Baldor is 2pm EST Monday thru Friday.

Truck Shipments: Larger items over about 70 pounds are shipped by semi truck and need to be shipped to a location that can receive semi trucks. If your location can't receive a semi truck shipment you may have to go to the freight terminal to pick up the package. The truck driver is only responsible for bring the package to the back of the trailer, it is your responsibility to take the item off the semi truck. Also when you sign the bill of lading from the trucking company you are certifying that the motor is undamaged, meaning when the truck driver drives away and then you discover damage, you are now responsible for that damage as you just signed saying you inspected it and it was not damaged. So be sure you inspect the item for damage before signing the bill of lading.

Shipping days: When computing days in transit, you cannot count the day the package ships, and weekend days are not considered transit days, also holidays are excluded as transit days. 

Remember to exclude the holidays that we are closed on mentioned above.
Next Day Air. One day delivery. Order placed Thursday after hours or after cut off times will not ship until Friday for a Monday delivery. Order placed Friday after hours or after cut off times will not ship until Monday for a Tuesday delivery.
2nd Day Air. Two day delivery. Order placed Wednesday after hours or after cut off times will not ship until Thursday for a Monday delivery. Order placed Thursday after hours or after cut off times will not ship until Friday for a Tuesday delivery.
UPS 3 Day Ground. Order placed Tuesday after hours or after cut off times will not ship until Wednesday for a Monday delivery. Order placed Wednesday after hours or after cut off times will not ship until Thursday for a Tuesday delivery. Order placed Thursday will not ship until Friday for a Wednesday delivery. Order placed Friday will not ship until Monday for a Thursday delivery.

NO PACKAGE IS DELIVERED ON SATURDAY OR SUNDAY UNLESS YOU CALL US AND MAKE THOSE ARRANGEMENTS.